Agents & Automation.
Agents that respond and chat on your behalf, and systems that eliminate the bottlenecks in your operation. Free up time, reduce errors and keep your business running even when you're away.
Sofía
Working…
Overview
Make your business work smarter.
We design intelligent automation solutions tailored to each business — we don't use generic templates. The goal is simple: free up your time, reduce errors and keep the operation running.
Service pillars
Two ways to power up your business.
Pillar 1
Intelligent Agents
Smart assistants that converse and act on behalf of your business. They serve, respond and carry out tasks autonomously.
Pillar 2
Systematization & Automation
Systems and workflows that solve a specific part of your operation — from automating tasks to custom consoles for managing in real time.
The two pillars work together: the agent captures over WhatsApp and the custom system manages it from a console with statuses. Example in a restaurant: orders come in over WhatsApp and are seen in real time — received → in the kitchen → ready → out for delivery → delivered.
Offer levels
Sofía AI — Subscription Plans
Sofía is Adouh's own AI agent, now available as a product for your business. It handles, chats, and carries out tasks for you across your digital channels, using your own business's information.
Availability
Sofía AI subscription plans are only available in Mexico.
Sofía AI's monthly plans are priced for the Mexican market and are currently offered exclusively to businesses operating in Mexico. Have a project outside Mexico? Reach out and let's talk about it.
Custom Solutions
For more complex needs or specific systems: custom management consoles, advanced integrations and proprietary processes. The price is defined by the scope of the project.
Payment terms (Custom Solutions): 50% deposit to start and the remaining 50% once the solution is delivered.
What we can automate
The 6 areas of every business.
Every business can be broken down into these areas. Most automations fit right here, no matter the industry.
Acquisition / Marketing
Automatic replies on WhatsApp, IG and FB · review requests · cold prospect recovery.
Sales
Lead qualification · CRM · pipeline · quotes · automatic follow-up.
Calendar / Appointments
Bookings · confirmations · reminders · rescheduling with no human intervention.
Operations
Orders · inventory and alerts · status tracking · service history.
Customer support
FAQs 24/7 · post-sale follow-up · satisfaction surveys.
Administration
Billing · collections · reports · KPI dashboards.
What changes by industry
Restaurants
Orders over WhatsApp + status console · dish recommendations · reservations.
Practices & Clinics
Qualifies prospects + books appointments · check-up reminders every 6 months.
Auto repair shops
"Your car is ready" notice · mileage-based reminders · preliminary quote.
Real estate
24/7 agent that qualifies leads · books viewings · sends property sheets.
Law firms
Case classification · document collection + signing · file status.
Gyms
Membership renewals · payment reminders · plan information.
Hotels & Cabins
Bookings over WhatsApp · digital check-in · post-stay surveys.
Salons & Spas
Bookings + reminders · service history · personalized promos.
Schools and Academies
Admissions follow-up · payment reminders · announcements · assignments.
Don't see your industry here? These are just examples. Solutions are designed to measure and adapt to any industry or business — tell us about yours and we'll find what to automate.
Methodology
How we work
It all starts with a diagnostic meeting (one-on-one video call) to understand your business, its flow and its bottlenecks. From there we build the custom solution proposal and the quote. Once accepted, development follows 6 phases:
Consolidation and documentation
Before setting up the agent, we document all the business information: services, operation, clients and structure. Without organized information, no agent will work.
Agent training
We connect that information to the agent so it deeply understands the business (pricing, how you work, deliverables) and responds accurately.
API connection
We integrate the necessary APIs —such as Meta + WhatsApp— so the agent talks directly to your customers.
CRM and metrics
We set up a CRM to manage all incoming messages and track results.
Iteration and calibration
We calibrate against real usage: agent behavior (tone, decisions, rules) and the tool (console, labels, organization). The system adapts to how your team works, not the other way around.
Testing in a real environment
We deploy the solution in your daily operation so your team can test it in real situations, guided every step of the way until it works.
Success story
Sofía: our own living proof.
Sofía is Adouh's smart agent, created following this exact methodology. We documented all agency information, trained the agent to understand the business and make sales decisions, integrated the Meta + WhatsApp APIs, and built a CRM to manage messages and track results.
The result is an all-in-one system —process documentation + WhatsApp agent + CRM— that today answers messages and handles negotiations. That system is Sofía, and it's exactly what we can build for your business.
Sofía
online
Let's put your business on autopilot.
Intelligent agents and automations that work for you 24/7. Tell us what you'd like to automate.