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Specialized service

Agents & Automation.

Agents that respond and chat on your behalf, and systems that eliminate the bottlenecks in your operation. Free up time, reduce errors and keep your business running even when you're away.

Sofía

Working…

Replying to messages on WhatsApp
Qualifying a new prospect
Booking an appointment
Logging the order in the CRM
Conversations handled today128

Overview

Make your business work smarter.

We design intelligent automation solutions tailored to each business — we don't use generic templates. The goal is simple: free up your time, reduce errors and keep the operation running.

Service pillars

Two ways to power up your business.

Pillar 1

Intelligent Agents

Smart assistants that converse and act on behalf of your business. They serve, respond and carry out tasks autonomously.

Customer and prospect support over WhatsApp 24/7
Prospect qualification before handing off to a human
Calendar management: books, reschedules and confirms appointments
Sales/catalog agent that guides customers all the way to purchase
Receiving and organizing orders over WhatsApp
Post-sale follow-up: reminders and re-engagement

Pillar 2

Systematization & Automation

Systems and workflows that solve a specific part of your operation — from automating tasks to custom consoles for managing in real time.

Custom system with a real-time management console
Connections between tools (WhatsApp, Sheets, CRM, email)
Automated reports on sales, inventory or metrics
Automated data capture and organization
Reminders and notifications for payments, appointments or tasks
Digitization of manual internal processes

The two pillars work together: the agent captures over WhatsApp and the custom system manages it from a console with statuses. Example in a restaurant: orders come in over WhatsApp and are seen in real time — received → in the kitchen → ready → out for delivery → delivered.

Offer levels

How do we get started?

Flagship product

Base Package — Agent + CRM

Starting at $1,000 USD

A quick-to-deploy solution. Ideal for practices, clinics, and service businesses that need to filter leads and book appointments without the hassle.

Intelligent agent connected to WhatsApp
Lead filtering and qualification
Appointment booking
CRM to manage messages and follow up
Custom

Custom Solutions

Custom quote

For more complex needs or specific systems: custom management consoles, advanced integrations and proprietary processes. The price is defined by the scope of the project.

Payment terms:50% deposit to start the project and the remaining 50% once the solution is ready for delivery.

What we can automate

The 6 areas of every business.

Every business can be broken down into these areas. Most automations fit right here, no matter the industry.

Area 01

Acquisition / Marketing

Automatic replies on WhatsApp, IG and FB · review requests · cold prospect recovery.

Area 02

Sales

Lead qualification · CRM · pipeline · quotes · automatic follow-up.

Area 03

Calendar / Appointments

Bookings · confirmations · reminders · rescheduling with no human intervention.

Area 04

Operations

Orders · inventory and alerts · status tracking · service history.

Area 05

Customer support

FAQs 24/7 · post-sale follow-up · satisfaction surveys.

Area 06

Administration

Billing · collections · reports · KPI dashboards.

What changes by industry

Restaurants

Orders over WhatsApp + status console · dish recommendations · reservations.

Practices & Clinics

Qualifies prospects + books appointments · check-up reminders every 6 months.

Auto repair shops

"Your car is ready" notice · mileage-based reminders · preliminary quote.

Real estate

24/7 agent that qualifies leads · books viewings · sends property sheets.

Law firms

Case classification · document collection + signing · file status.

Gyms

Membership renewals · payment reminders · plan information.

Hotels & Cabins

Bookings over WhatsApp · digital check-in · post-stay surveys.

Salons & Spas

Bookings + reminders · service history · personalized promos.

Schools and Academies

Admissions follow-up · payment reminders · announcements · assignments.

Don't see your industry here? These are just examples. Solutions are designed to measure and adapt to any industry or business — tell us about yours and we'll find what to automate.

Methodology

How we work

It all starts with a diagnostic meeting (one-on-one video call) to understand your business, its flow and its bottlenecks. From there we build the custom solution proposal and the quote. Once accepted, development follows 6 phases:

01

Consolidation and documentation

Before setting up the agent, we document all the business information: services, operation, clients and structure. Without organized information, no agent will work.

02

Agent training

We connect that information to the agent so it deeply understands the business (pricing, how you work, deliverables) and responds accurately.

03

API connection

We integrate the necessary APIs —such as Meta + WhatsApp— so the agent talks directly to your customers.

04

CRM and metrics

We set up a CRM to manage all incoming messages and track results.

05

Iteration and calibration

We calibrate against real usage: agent behavior (tone, decisions, rules) and the tool (console, labels, organization). The system adapts to how your team works, not the other way around.

06

Testing in a real environment

We deploy the solution in your daily operation so your team can test it in real situations, guided every step of the way until it works.

Success story

Sofía: our own living proof.

Sofía is Adouh's smart agent, created following this exact methodology. We documented all agency information, trained the agent to understand the business and make sales decisions, integrated the Meta + WhatsApp APIs, and built a CRM to manage messages and track results.

The result is an all-in-one system —process documentation + WhatsApp agent + CRM— that today answers messages and handles negotiations. That system is Sofía, and it's exactly what we can build for your business.

Sofía

online

Let's put your business on autopilot.

Intelligent agents and automations that work for you 24/7. Tell us what you'd like to automate.